AyarChat
How to reach the AyarChat team — account trouble, coin questions, safety reports, and technical issues with the voice and video chat service.
Pick up a voice →Reach the team through the contact page on this site — tell us which page you were on and what you were trying to do. One hard rule: never include passwords, verification codes, or full card numbers in a message. No genuine support agent will ever ask for those.
Detail beats volume: what you expected, what actually happened, which device and browser you used, and about when. “Last night around ten, the voice call dropped twice on mobile data” gets solved; “it is broken” gets a follow-up question.
On every call screen, use the report and block buttons first — they reach moderation while the session details are still attached. If something happened that the buttons could not capture, a message through the contact page can add the rest.
If a charge or coin balance looks off, send us the date and the rough amount. Remember the model: starting costs nothing, and coins merely stretch conversations you decided to continue. We will check the record and come back to you.
Many questions already have answers on the voice call online page — permissions, devices, no-download setup — and the help center covers the common fixes. A two-minute read can save you a day of inbox-waiting.